Our portable equipment rapidly eliminates graffiti from a wide range of surfaces without damaging the substrate or disturbing customers.
Our eco steam graffiti machines are extremely effective and use very little water and a small amount of biodegradable detergent. The steam, detergent and friction dissolve the paint in seconds and the residue is quickly sucked up by our integrated vacuum extraction system making our process extremely environmentally friendly.
Mission Statement
“To provide our clients with professional, courteous, quality service with prompt, reasonable priced facilities maintenance services which are consistently perceived as detailed, non-disruptive, on-budget and on-time performed by courteous, uniformed, and well-trained technicians.”
To exceed customer expectations, to make a commitment to our clients that every assignment is carried out to the highest possible standard.
Company Values
Customer service – We respect our customers above all else and never forget that they come to us by choice. We share a personal responsibility to maintain our customers’ loyalty and trust. We listen and respond to our customers and seek to exceed their expectations.
Service Excellence– We carry out all of our cleaning contracts with the upmost attention to detail and care. We strive to meet and exceed the specifications of each contract, all while maintaining a commitment to non-disruptive, on-time and on-budget service.
Community – We share an infectious sense of mission to make an impact on society and empower consumers in ways never before possible. We are committed to serving both the commercial and residential communities. We treat one another with respect and communicate openly. We foster collaboration while maintaining individual accountability. We encourage the best ideas to surface from anywhere within the organisation. We appreciate the value of multiple perspectives and diverse expertise.
100% Promise Guarantee
At the end of a scheduled cleaning service our Graffiti Rid technician will take the opportunity to conduct a walk-through of the job with a representative of your company. If no one is available to complete the walk-through you have up to seven (7) days to complete an inspection on your own. If you notice anything that is not perfect Graffiti Rid will return and make it right…before invoicing you. That’s right! The job is not complete until the customer is happy. Now that is a 100% Promise Guarantee.
Prior to every service Graffiti Rid will give the client a detailed description of the work to be provided and a price. It is our promise that the cost will never be more than what is described in the quote…guaranteed. Graffiti Rid provides 24/7 service to all of our clients. We will gladly accommodate each client’s custom needs for hours of operation, we will work the time best suited. Fully Insured, Licensed, and Work Safe Compliant.